3M Service Solutions

Comprehensive, Flexible Service Solutions

We do more than build safety equipment!

At 3M Personal Safety Division, we do more than design and build safety equipment. We create comprehensive service solutions to meet the demands of firefighters, emergency personnel and industrial workers who depend on 3M and 3M / Scott Fire & Safety products to protect them in high risk environments. Our extensive service support organization consisting of highly-trained technicians dedicated to serving you quickly and proficiently – each and every time you need us.

Benefit from experience

For more than 80 years, 3M / Scott Fire & Safety has been a recognized leader in innovative respiratory and personal protective equipment and safety devices for firefighters, industrial workers, police departments, militaries, and rescue teams around the world. We take our role in protecting your safety very seriously by offering dedicated support resources with superior benefits. Our service solutions have been specifically developed to reduce your cost of ownership.

Some of the services we offer

Our expertise extends across our full range of products and systems including

  • Self-Contained Breathing Apparatus
  • Supplied Air Equipment
  • Powered Air Respiratory Equipment
  • Fall Protection Equipment
  • Thermal Imaging Equipment
  • Breathing Air Compressors

Self Contained Breathing Apparatus Services

Our customers work in inherently dynamic environments and unpredictable situations. IDLH environments (immediately dangerous to life or health) requires the use of SCBA - Self Contained Breathing Apparatus. It’s important your equipment is ready for use every single time. Here at 3m  Scott Fire & Safety, our Service Specialists are OEM factory trained and certified to deliver efficient servicing using only 3M Scott OEM spare parts & components. We carry out scheduled servicing as per our service guidelines via dynamic testing, ensuring your equipment is more than ready. 3M Scott Fire & Safety. Total confidence. More than ready.

  • SCBA annual services
  • SCBA overall services
  • SCBA repair
  • SCBA upgrades

Airline Services

You need to be confident that you can trust your apparatus to perform in the most challenging environment. As the OEM, we provide efficient and cost-effective servicing for your airline breathing apparatus. Our Service Specialists put customers first and service their equipment as if their lives depended on it; because sometimes, they do.

  • Modulair Annual Service
  • Modulair Overhaul Service
  • AFU (airline filtration unit) Service
  • Flite Assembly Annual Service
  • Flite Assembly Overall Service

Escape Services

You need to be confident that you can trust your Escape apparatus to perform in the most challenging environment. As the OEM, we provide efficient and cost-effective servicing for your Escape breathing apparatus. Our Service Specialists put customers first and service their equipment as if their lives depended on it; because sometimes, they do.

  • ELSA annual service
  • ELSA overall service
  • Flite Escape Annual Service
  • Flite Escape Overhaul

Powered Air PurifyingRespirator Service

We specialise in the service & maintenance of our 3M & 3M Scott range of PAPR (Powered Air Purifying Respirators). This includes comprehensive inspections, scheduled servicing, maintenance & repairs.

  • PAPR Service
  • PAPR Repair

Test Equipment Services

At 3M Personal Safety Division, we do more than design and build safety equipment. We create comprehensive service solutions. We offer calibrations services, maintenance & repairs for our testing equipment ensuring your equipment is in working condition & compliant.

  • Sabre Test/ PosiCheck Repair
  • Sabre Test/PosiCheck Serial to USB Conversion
  • 3M E-A-R Fit Calibrations

Fall Protection Equipment

Professional maintenance and repair of equipment is a key part of fall protection. Gear that is worn, broken or past recommended maintenance thresholds raises the risk to workers and bystanders.

  • Fall protection equipment inspection – Harnesses/SRL
  • Lanyard/Connection hardware inspection
  • Anchorage strap./Tie off adaptor inspection

Full Face Respirator Service

It’s important your Facemask is ready for use every single time. Our Service Specialists are OEM factory trained and certified to deliver efficient servicing using only 3M Scott OEM spare parts & components. We carry out scheduled servicing as per our service guidelines via dynamic testing, ensuring your equipment is more than ready. 3M Scott Fire & Safety. Total confidence. More than ready.

  • Full Facer respirator service
  • Full face respirator repair

Compressor & Fill Station

Our service team are all Scott Certified Level II SBAS (Scott Breathing Air Systems) technicians. We specialise in the service & maintenance for our range of compressors & charge stations. This includes design of Scott breathing air compressor systems, installation, scheduled servicing & maintenance, repairs, X4 Controller calibrations, air quality analysis testing and operator training.

  • Annual Services
  • Scheduled major service
  • Air Quality Analysis
  • 3M Scott Breathing Air System design & installation

Breathing Air Cylinder Service

We offer cylinder hydrostatic testing, valve servicing, inspections & cylinder refills from our certified testing facility. Our Service Specialists are qualified and are here to keep your life support equipment compliant and ready for use.

  • Cylinder inspections
  • Cylinder refills
  • Cylinder valve service
  • Hydrostatic testing

Comprehensive, flexible service solutions when and where you need it.

Serving you quickly and proficiently.

Whatever your service needs, our flexible service model offers localised access, quality service, and customised care. For easy and seamless service book through our dedicated administration team. We have locations in all major capital cities. Need on-site servicing? 3M can come to you with their mobile service centres. For booking and more information contact 3M @ htch.com.au

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